Shipping policy

Delivery Information

Processing Times

  • Orders are processed within 1–3 business days of being placed.
  • You’ll receive a confirmation email with tracking information once your order has shipped.

Shipping Options and Costs

  • Domestic (Australia):
  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days

International:

  • Shipping times vary by destination. Estimated delivery is around 1-2 weeks.

Customs and Duties

  • International customers are responsible for any duties, taxes, or customs fees imposed by their country.

Lost or Delayed Packages

  • While we work with trusted carriers, unforeseen delays may occur. If your order has not arrived within the estimated timeframe, please contact us at hello@vanillabeanbaby.com, and we’ll assist in resolving the issue.